Shipping Information
Shipping Information for Gleache
We're excited to offer FREE shipping on all orders at Gleache!
Order Processing Times
Please allow 1-3 business days for us to process and dispatch your order. An order is considered dispatched once it's with our shipping carrier and on its way to you. Note: During busy periods like holidays, processing might take up to 8 business days.
Estimated Shipping Times
Your package’s arrival time will depend on your location. Below are the estimated delivery times by country:
🌍 [Country Name]: [Estimated Shipping Time]
Please remember that shipping might take longer during busy times like holidays due to delays from our shipping partners or unexpected customs hold-ups if you're ordering from another country.
Order Changes and Accurate Shipping Details
Make sure your shipping details are correct at checkout to avoid delays. If we spot any issues with your address, we’ll email you within 3 business days to confirm your details. If you don't respond in time, we may have to cancel your order.
Spotted a mistake?
Email us at info@gleache.com within 24 hours of placing your order. We'll do our best to make changes, but we can't promise anything after 24 hours.
Delayed Delivery
We always aim to ship your order quickly. However, sometimes delays happen due to factors outside our control, such as bad weather or courier disruptions. If there’s a delay, we’ll keep you updated and work hard to get your order to you as soon as possible.
Lost or Stolen Packages
It's frustrating when packages go missing. Once the package leaves our hands, it's up to the courier. If your package does get lost or stolen, contact us at info@gleache.com. We'll work with the courier to try and resolve the issue. While lost or stolen packages are not covered by our refund policy, we'll assist you every step of the way, and we might offer a replacement depending on the situation.
Shipping Policy Changes
We may update this Shipping Policy without notice. By ordering from us, you agree to the latest terms, so please check this page occasionally for updates.
If you have any questions or concerns about shipping, feel free to reach out. We're here to help!